Terms of Service


We accept PayPal payments.
All payments must be made in full before shipping.
Shipping charges are dealt with separately on the day that the order is ready to ship. Shipping charges are not provided on the initial price list.
All prices are in (CAD) Canadian Dollars, only (CAD) Canadian dollars will be accepted for payment towards Products, Shipping and Sales Tax.
We reserve the right to refuse an order at any time.

Cancelling orders

Custom orders: due to the nature of custom orders, they cannot be cancelled after they have been placed.


Custom orders: Hatitude will not accept returns on custom orders.


Surface Delivery occurs within 2 weeks.  Air Delivery can take up to 3 weeks. Hatitude cannot be responsible of delivery delays resulting from customs, acts of nature, carrier interruption.
Hatitude is not responsible for any customs charges or taxes and brokerage fees.
Shipping for all orders, unless especially requested, are fulfilled by Canada Post regular mail.
Shipping and handling fees are non-negotiable and will be billed extra once the order is made.


For custom orders, sample swatches will be sent to the Customer for approval.


Due to the variety of possible uses, our products are sold without warranty of any kind.
We assume no liability for damage and/or injury resulting from the use of one of our products.